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Terms & Conditions

Introduction

  • At SMR Travel & Tours, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the personal data you provide to us when you visit our website, book travel services, or otherwise interact with us.

1. Information We Collect

  • We collect various types of information to provide and improve our services to you, including:

    • Personal Information: This includes your name, email address, phone number, billing address, passport details, and payment information when you make a booking or inquiry through our website.
    • Travel Information: We may collect information regarding your travel preferences, dates of travel, destinations, accommodation preferences, and other relevant details.
    • Automatically Collected Data: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior, such as your IP address, browser type, and device information.

2. How We Use Your Information

  • We use the information we collect for the following purposes:

    • To Process Bookings: We use your personal and travel information to complete your bookings, process payments, and provide you with the services you requested.
    • Communication: We may use your contact information to send you booking confirmations, travel-related information, customer service updates, and promotional offers (with your consent).
    • Improvement of Services: We may use data on how you interact with our website to enhance our website experience, develop new features, and optimize our services.
    • Legal Compliance: We may use your information to comply with applicable legal obligations, such as tax regulations or immigration requirements.

3. Sharing Your Information

  • We value your privacy and do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information under the following circumstances:

    • Service Providers: We may share your information with airlines, hotels, tour operators, payment processors, and other travel-related service providers to fulfill your booking.
    • Legal Obligations: If required by law, we may disclose your information to governmental authorities or in response to a valid legal request.
    • Business Transfers: In the event of a business merger, acquisition, or sale, your information may be transferred as part of the business assets.

4. Data Security

  • We take appropriate measures to safeguard your personal data and protect it against unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technologies and secure server environments to store your information.

    However, please note that no data transmission over the Internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

  • You have certain rights regarding the personal data we collect about you, including:

    • Access and Correction: You have the right to access and request corrections to your personal information.
    • Data Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
    • Opt-Out: You may opt-out of receiving promotional emails from us at any time by following the unsubscribe link provided in our communications.
    • Restrict Processing: You can request the restriction of processing your data in certain situations, such as if you contest the accuracy of the data.

    To exercise any of these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

  • Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device by your web browser. You can control cookies through your browser settings, but please note that disabling cookies may limit the functionality of our website.

7. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

  • Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.

9. Updates to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any updates will be posted on this page, and the revised version will be effective as soon as it is posted. We encourage you to review this page periodically.

10. Contact Us

  • If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

    • Email: smrtravels96@gmail.com
    • Phone: +63917-142-2063
    • Address: Room 1 2nd Floor Sogora Building
      221 Avenida Veteranos St. Brgy. 33 Tacloban City 6500

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SMR Travels and Tours is a business entity that provides travel and tour-related services.

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